TECH BUYER Jul 2020 - IDC Innovators - Doc # US46636820

IDC Innovators: Open Source Software Support, 2020

By: Al GillenGroup Vice President, Software Development and Open Source, Elaina StergiadesResearch Manager, Software and Hardware Support Services

Abstract

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles Quansight, Tidelift, and xs:code in open source software support.

Open source software is widely used in the industry today, with most end-user organizations using OSS for development and DevOps deployments, but equally importantly, more and more OSS is ending up integrated into new applications as part of the application code itself.

"It's the use of OSS as the foundation for new applications that is raising the urgency for developing processes for being able to use that software safely and with the sort of support and life cycle that enterprises expect for the other software they use," said Al Gillen, group VP, Software Development and Open Source, IDC. "The innovative new business models being demonstrated by the three start-up companies highlighted in this IDC document offer examples for how OSS support may look differently in the future."


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