TECH SUPPLIER Jul 2020 - Market Presentation - Doc # US46647420

Moving from Crisis to Recovery: Product Engineering and Operational Technology Services

By: Mukesh DialaniProgram Director, Product Engineering and Operations Technology/Services

On-line Presentation


This IDC Market Presentation examines the impact of COVID-19 on the overall engineering and operational technology services market. It examines the steps engineering services providers have taken to ensure there is no disruption to their own operations and the services they provide to their customers. It leverages customer survey data as well as trends and provides guidance on how customers and services providers can partner to get back in business and leverage digital engineering to accelerate transformation.

"While COVID-19 has severely impacted most industries, it is also providing service providers a tremendous opportunity to infuse their customers' product development life cycle and overall operations with digital engineering services," stated Mukesh Dialani, program director, Product Engineering and Operational Technology Services. "If they want to truly transform their business and operations, customers should on their part focus on building new business and operations models and collaborate with their engineering services partners to realize the true potential of digital technologies such as IoT, edge, AR/VR, digital twins, and 3D printing in conjunction with traditional engineering services.


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