target audience: TECH BUYER  Publication date: Aug 2021 - Document type: IDC MarketScape - Doc  Document number: # US46741821

IDC MarketScape: Worldwide Artificial Intelligence IT Services 2021 Vendor Assessment

By:  Jennifer Hamel Loading


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This IDC study represents a vendor assessment of the artificial intelligence (AI) IT services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the AI IT services market. This IDC MarketScape covers a variety of vendors participating in the AI IT services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"As customers look to operationalize AI, providers with a broad range of offerings to assess, deploy, operate, and support AI solutions, as well as expertise in data and platform engineering, rapid innovation, trustworthy AI, MLOps, and security, are best positioned to help customers adopt and sustain AI solutions at enterprise scale," says Jennifer Hamel, research manager, Analytics and Intelligent Automation Services at IDC.


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