TECH SUPPLIER Aug 2020 - IDC Survey - Doc # US46761320

Digital Ethics and Responsible AI Professional Services — Client Demand, Maturity, and Confidence Levels

By: Bjoern StengelSenior Research Analyst, Worldwide Business Consulting & Sustainability/ESG Services

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Abstract

This IDC Survey examines data from IDC's Ethics and AI End-User Survey, which was in the field from October to November 2019. This Survey complements a series of IDC Survey Spotlights on digital ethics and responsible artificial intelligence (AI).

"The emergence of artificial intelligence and the rise of corporate sustainability practices and ESG have been driving demand for solutions around digital ethics and responsible AI," said Bjoern Stengel, senior research analyst, Worldwide Business Consulting Services at IDC. "Topics like diversity and inclusion, customers' data privacy, and regulatory compliance are key factors that require companies to address responsible AI holistically as part of their entire AI life cycle."


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