This IDC Perspective describes a meeting among Canadian IT leaders who met in a virtual roundtable on July 22, 2020, to discuss post-COVID-19 business resumption. While they represented diverse sectors, the executives aligned on the fact that, regardless of their response strategy and current state of business resumption, leadership from the office of the CIO matters more than ever. As executive teams turn their attention from response to business resumption, CIOs have an unprecedented opportunity to build on a universal business commitment to all digital all the time.
"As we turn our attention to the next normal, technology will provide critical leverage in every industry," notes Alizabeth Calder, adjunct analyst with IDC's IT Executive Programs (IEP). "Through strong delivery and commitment to trust, IT leaders have an unprecedented opportunity to lead their organizations toward a digital strategy that can truly support 'all digital, all the time.'"