TECH BUYER Feb 2021 - IDC MarketScape - Doc # US46838220

IDC MarketScape: Worldwide eDiscovery Services 2021 Vendor Assessment

By: Ryan O’LearyResearch Manager, Privacy and Legal Technology

Abstract

This IDC study represents a vendor assessment of providers offering eDiscovery services through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for eDiscovery services. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up, and the framework highlights the key factors that are expected to be the most significant for achieving success in the eDiscovery services market.

"The eDiscovery services market has long been dominated by large office-centric review providers that were able to quickly scale up review and solve problems by throwing bodies at it. This was changing before the pandemic. The pandemic kicked the change into overdrive. Services providers need to be able to provide full forensic collections without sending resources onsite," says Ryan O'Leary, senior research analyst, Legal, Risk, and Compliance Solutions at IDC.


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