TECH BUYER Oct 2021 - IDC FutureScape - Doc # US46844221
IDC FutureScape: Worldwide Services 2022 Predictions
By: Rebecca SegalGroup Vice President, Worldwide Services, Chad Huston, Cushing AndersonProgram Vice President, IT Education and Certification, Rob BrothersProgram Vice President, Datacenter and Support Services, Mukesh DialaniProgram Director, Digital Engineering and Operational Technology Services, Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services, Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Cathy HuangResearch Director, Security Services Worldwide, Matthew WilkinsSenior Research Manager, European Services, Vladimir KroaAssociate Vice President, IT Services , CEMA, Gard LittleVice President, Global Services Markets and Trends, Peter MarstonResearch Director, Worldwide Intelligent Application Services, Matthew MerkerResearch Manager, Talent Acquisition & Strategy, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Bjoern StengelGlobal Sustainability Research and Practice Lead, Sustainable Strategies and Technologies, David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Takuya UemuraGroup Manager, IT Services, IDC Japan, Linus LaiVice President
This IDC study provides IDC's top 10 predictions for worldwide services for 2022 and beyond.
"Organizations' partnerships with services firms are expected to grow as the war for talent combined with the need to achieve higher levels of digital resiliency create huge demand for new projects. Whether managing more complex multicloud environments, leveraging AI ethically, or elevating experience as an enterprise construct, services firms will continue to be front and center helping enable change," says Rebecca Segal, group VP, Worldwide Services at IDC.
Analytics and Intelligent Automation Services , Digital Engineering and Operational Technology Services , Digital Strategy and Customer Experience Services , Digital Transformation: The Professional Services Opportunity , Employee Experience Management Strategies , Environmental, Social, and Governance (ESG) Business Services , Intelligent Application Services , Intelligent Finance and Customer Care Business Process Services , IT Consulting and Systems Integration Strategies , IT Education and Skills for Digital Transformation , Managed Cloud Services , Modern HR Strategies and Opportunities , Talent Acquisition and Strategy , Worldwide Business Consulting Services , Worldwide Services
Cloud-based partners, Cognitive/artificial intelligence, Corporate social responsibility, Digital transformation, Disaster recovery, Diversity and inclusion, Global IT and economic markets, Green ICT and sustainability, Hybrid clouds, IT maintenance and support, Information protection and control, Private cloud services, Talent management, Technology buyer