TECH BUYER Oct 2021 - IDC FutureScape - Doc # US46844221
IDC FutureScape: Worldwide Services 2022 Predictions
This IDC study provides IDC's top 10 predictions for worldwide services for 2022 and beyond.
"Organizations' partnerships with services firms are expected to grow as the war for talent combined with the need to achieve higher levels of digital resiliency create huge demand for new projects. Whether managing more complex multicloud environments, leveraging AI ethically, or elevating experience as an enterprise construct, services firms will continue to be front and center helping enable change," says Rebecca Segal, group VP, Worldwide Services at IDC.
Analytics and Intelligent Automation Services , Customer Experience Services , Digital Business: The Professional Services Opportunity , Digital Engineering and Operational Technology Services , Employee Experience Management Strategies , Environmental, Social, and Governance (ESG) Business Services , Intelligent Application Services , Intelligent Finance and Customer Care Business Process Services , IT Consulting and Systems Integration Strategies , IT Skills for Digital Business , Managed Cloud Services , Modern HR Strategies and Opportunities , Talent Acquisition and Strategy , Worldwide Business Consulting Services , Worldwide Services
Cloud-based partners, Cognitive/artificial intelligence, Corporate social responsibility, Digital transformation, Disaster recovery, Diversity and inclusion, Global IT and economic markets, Green ICT and sustainability, Hybrid clouds, IT maintenance and support, Information protection and control, Private cloud services, Talent management, Technology buyer