This IDC Survey analyzes the organizational, technological, and information convergence that is taking place within information technology (IT) and operations technology (OT) convergence initiatives. The rate of change in operations settings is accelerating in recent years spurred by volatile market conditions; increased demand for new and custom products, services, and experiences; and the heightened availability of technologies well suited to the challenges that operations faces. IDC's Worldwide IT/OT Convergence Survey looks across industrial verticals including manufacturing, oil and gas, utilities, and mining with respondents from roles categorized as both IT and lines of business within operations functions.
"Comparing 2020 to 2018 data, we can see some clear trends forming as to how and where industrial enterprises are focusing investment and energy to succeed at IT/OT integration and Industry 4.0 at large," says Jonathan Lang, research manager for IDC's Worldwide IT/OT Convergence Strategies research program. "One thing that has become abundantly clear is that disparate technology pilots being run in siloes has proven that there is value in technology but may have set some companies back in terms of their ability to reach success at scale. 2020 and beyond are all about getting back to basics for industrial enterprises — focusing in areas like data governance for operational data, unifying infrastructure across industrial and enterprise networks, and rationalizing the overall operational technology portfolio, to name a few."