TECH SUPPLIER Oct 2020 - Market Perspective - Doc # US46903520

Ecosystem Business Management Concept and Capabilities

By: Christopher WebberResearch Director, Strategic Alliances

Abstract

This IDC Market Perspective discusses the necessity and creation of ecosystem business management (EBM) applications to address the complexity of properly supporting alliance and ecosystem partners' business requirements. The document highlights the value of a comprehensive digital platform and related characteristics and capabilities associated with a PEM application.

"The emergence of EBM applications is an encouraging sign that strategic alliance and ecosystem partners' business requirements are a priority. The adoption of these applications will establish common business practices, reduce redundancy, improve collaboration, and manage costs while maintaining a focused perspective of the desired customer experience," says Chris Webber, director, Strategic Alliances Research at IDC.


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