This IDC study provides IDC's 2021 top 10 predictions for artificial intelligence (AI).

"Artificial intelligence is the most disruptive innovation of our lifetime. AI is not just 'nice to have' anymore. The global pandemic has accelerated AI adoption, and it is becoming ubiquitous across all business processes," says Ritu Jyoti, program vice president, Artificial Intelligence Research at IDC. "AI solutions powered by machine learning, conversational AI, and computer vision are at the forefront of business resiliency, accelerated innovation, and transformative customer and employee experiences."



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