TECH BUYER Oct 2020 - IDC FutureScape - Doc # US46917020
IDC FutureScape: Worldwide Artificial Intelligence 2021 Predictions
By: Ritu JyotiProgram Vice President, Worldwide Artificial Intelligence and Automation Research Practice, Global AI Research Lead, Shane RauResearch Vice President, Computing Semiconductors, Jessie Danqing CaiAssociate Research Director, Philip CarnelleyAVP, European Software Group, Maureen FlemingProgram VP, Worldwide Intelligent Process Automation Market Research and Advisory Service, Tim GrieserResearch Vice President, Enterprise System Management Software, Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services, Nobuko IisakaResearch Manager, Software & Security, IDC Japan, Peter RuttenResearch Director, Infrastructure Systems, Platforms and Technologies Group, David SchubmehlResearch Director, Conversational AI and Intelligent Knowledge Discovery, Warren ShiauResearch Vice President, AI & Analytics, Hayley SutherlandSenior Research Analyst, Conversational AI & Intelligent Knowledge Discovery, Jack VernonSenior Research Analyst, European AI Systems, Neil Ward-DuttonVP, AI and Intelligent Process Automation European Practices, Mary WardleyProgram Vice President, Customer Care and CRM, Yanxia LuAssociate Research Director, Christopher Lee MarshallAssociate Vice President
This IDC study provides IDC's 2021 top 10 predictions for artificial intelligence (AI).
"Artificial intelligence is the most disruptive innovation of our lifetime. AI is not just 'nice to have' anymore. The global pandemic has accelerated AI adoption, and it is becoming ubiquitous across all business processes," says Ritu Jyoti, program vice president, Artificial Intelligence Research at IDC. "AI solutions powered by machine learning, conversational AI, and computer vision are at the forefront of business resiliency, accelerated innovation, and transformative customer and employee experiences."
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