TECH BUYER Oct 2020 - IDC FutureScape - Doc # US46921120
IDC FutureScape: Worldwide Retail 2021 Predictions
By: Leslie HandVice President, IDC Retail Insights, Jordan K. SpeerResearch Manager, Global Supply Chain, Giulio RaffaeleResearch Manager, Retail Insights, IDC Europe, Ornella UrsoSenior Research Analyst, IDC Retail Insights, Jon DukeResearch Vice President, Retail Insights, Filippo BattainiHead of IDC Retail Insights, Europe, Robert Eastman
This IDC study explores how disruption caused by the pandemic has had profound impacts on the retail industry and the ways that retailers have continued and will continue to respond with major shifts in investment priorities and technology planning.
"The technology investments required to navigate the future of retail have not fundamentally changed, but the priorities have shifted in the wake of current disruption in the industry," states Jon Duke, vice president of research, IDC Retail Insights. The pandemic has catalyzed changes in technology planning, accelerating critical investments. Those retailers with the capacity to invest will have a leadership advantage for years to come.
IDC Retail Insights: Global Connected Supply Chain Execution and Fulfillment Strategies , IDC Retail Insights: Worldwide Retail Customer Experience and Commerce Strategies , IDC Retail Insights: Worldwide Retail Experiential Operations Strategies , IDC Retail Insights: Worldwide Retail Innovation Strategies , IDC Retail Insights: Worldwide Retail Intelligent Product Merchandising and Marketing Strategies , IDC Retail Insights: Worldwide Retail Technology Strategies