Abstract

This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for ruggedized/IoT deployment through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for UEM software. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to one another, and the framework highlights the key factors that are expected to be the most significant for achieving success in the UEM market, targeting ruggedized/IoT device management, over the short term and the long term.

"Mobile devices are transforming a broad range of enterprise workflows and use cases beyond standard business apps and productivity tools," says Phil Hochmuth, program vice president, IDC's Enterprise Mobility and Client Endpoint Management. "Data input, customer transactions, quick information access, and similar tasks can be transformed by deploying smartphones and tablets, where stationary PCs or paper documents were once the primary tools. Managing device in these scenarios has specialized requirements around security, compliance, and monitoring, which makes unified endpoint management software a good fit. Enterprises should evaluate UEM platforms for specific ruggedized/IoT use cases, but also in the context of their broader device management strategy."

Coverage