Abstract

This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for small and midsize businesses (SMBs) through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for UEM software. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to one another, and the framework highlights the key factors that are expected to be the most significant for achieving success in the UEM market for SMBs over the short term and the long term.

"Firms with under 1,000 employees are seeing the value around unified endpoint management as a way to consolidate tools and more tightly integrate device management and application provisioning with broader IT platforms and tools they use," says Phil Hochmuth, program vice president, Enterprise Mobility and Client Endpoint Management at IDC. "SMBs will look to partner with UEM providers that can meet them where they are in terms of carrier channels, technology partners, and managed service providers."

Coverage