TECH SUPPLIER Nov 2020 - IDC Survey Spotlight - Doc # US47007420

COVID-19 Exposes Digital Divide in Manufacturing

By: Jeffrey HojloResearch Vice President, Future of Industry Ecosystems & Product Innovation Strategies, Kevin ProutyGroup Vice President, Energy and Manufacturing Insights


This IDC Survey Spotlight discusses the recently completed wave 13 of IDC's COVID-19 Impact on IT Spending Survey, a regular survey that has tracked business and IT spending sentiments since March 2020. This survey snapshot looks at manufacturers' responses to the question "Of the following choices, which one best describes where your organization is?" The answer options were:

  • Business continuity
  • Cost optimization
  • Business resiliency
  • Return to growth
  • The next normal

Key takeaways of the data within this IDC Survey Spotlight include the following:

  • Some manufacturers are accelerating faster into the next normal phase of growth.
  • Those organizations that invested in digital transformation pre-pandemic are better positioned for recovery.
  • There is a digital divide, with some manufacturers still in cost optimization mode, striving to maintain resiliency and return to growth.


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