TECH BUYER Nov 2020 - IDC Perspective - Doc # US47011220
The Pandemic Pivot: Technology Investment in the Next Normal
By: Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Zachary Rabel, Deepak Mohan, Maureen FlemingProgram VP, Worldwide Intelligent Process Automation Market Research and Advisory Service, Rohit MehraGroup Vice President, Network and Telecom Infrastructure, Serge FindlingVice President of Research, Digital Transformation, Philip CarterPhilip Carter, Group Vice President, European Chief Analyst and WW C-Suite Tech Research Lead, Rick VillarsGroup Vice President Worldwide Research
This IDC Perspective explores how IT organizations must pivot from investment road maps based on hardware and software portfolios to the establishment of three control planes to manage cloud services, business processes, and commerce. The pandemic has made technology essential to the survival and recovery of the enterprise, forcing CIOs into new territories and unplanned courses of action. CIOs must now regain control over their future and proactively deal with the hybrid nature of their IT environment to set their enterprise on a successful course in an increasingly volatile and digital economy.
"A control plane approach provides the necessary platform to implement a full scope of digital use cases while scaling the delivery of these capabilities", said Bob Parker, senior vice president, Enterprise Applications, Data Intelligence, Services, and Industry Research at IDC. "The role of IT pivots from managing a portfolio of hardware and software assets to a provider of the innovation platform that enables digital progress."
Application Integration and Event-Driven Automation Software , CIO and Technology Professionals Agenda , Cloud Services: Global Overview , Enterprise Communications Infrastructure , Industry Clouds, Solutions and Technology Verticalization Strategies , Worldwide Digital Transformation Strategies