TECH BUYER Nov 2020 - IDC Perspective - Doc # US47017720
Quick Market Insights: Chapter VIII — Enabling Future Growth and Success
This IDC Perspective (video) provides IT leadership insights and challenges from IDC's IT Executive Programs (IEP) clients and prospects for the period from October 12 to November 15, 2020.
As the pandemic has continued, IT organizations have continued to play a major role in the success and resilience of their parent companies — and this trend is expected to continue into 2021. In response to acute business need, many IT organizations are accelerating innovation and digital transformation initiatives.
"Many senior leaders are looking to IT to provide a foundation for thriving in the post-pandemic era," notes Joe Pucciarelli, group vice president and IT executive advisor at IDC. "This QMI video highlights IT's efforts to scale organizations' operations with automation, supporting critical business outcomes — in particular, efficiency and improved customer experience — wherever possible."
CIO and Technology Professionals Agenda
Customer experience, Digital transformation strategies, Integration and process automation middleware, Omni-experience transformation, Technology buyer
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