TECH SUPPLIER Nov 2020 - Market Presentation - Doc # US47025720

IDC's Service Provider Pulse: 3Q20 Quarterly Summary

By: Rory DuncanResearch Vice President , Cloud Service Providers, Michelle BaileyGVP/GM and Research Fellow Datacenter and Cloud, Sean RileyResearch Director, Cloud Panel Management

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Abstract

This IDC Market Presentation delivers quarterly insights into the requirements of cloud service providers — focusing on evolving business models, emerging product and service offerings, and providers' own investments in technology. The insights generated help technology vendors target their markets more effectively (sell to/sell with/sell-through), provide guidance for developing new solutions based on ongoing intelligence (investments, behaviors), and improve their sales strategies and messaging as business and product trends evolve.

The 3Q20 quarterly summary provides an Executive Summary and Overview of the third of four surveys conducted during 2020. Exploring the impact of COVID-19 and the topic of Vendor Partnerships and Product/Technology Use, 850 IT leaders and line-of-business executives at tier 2 and tier 3 cloud service providers across North America, EMEA, and APAC detail their business strategies, service deployment plans, and the strategies for developing their businesses.


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