TECH BUYER Nov 2020 - Web Conference Proceeding: Tech Buyer - Doc # US47035420
IDC FutureScape Webcast: Worldwide Services 2021 Predictions
By: Laura BeckerResearch Manager, Employee Experience & Sustainability/ESG Services, David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Bjoern StengelSenior Research Analyst, Worldwide Business Consulting & Sustainability/ESG Services
This IDC Web Conference presents a discussion by IDC's Worldwide Services team on key predictions that will impact the services industry over the next five years. Senior line-of-business and IT leaders will learn how buyer requirements are shifting in the midst of the COVID-19 pandemic and placing greater pressure on services firms and providers to meet critical needs in areas such as EX (employee experience), use of innovation centers, and supporting multicloud environments. This presentation also provides IDC's guidance in how to respond to these market pressures.
To learn more about IDC FutureScape 2021, go to www.idc.com/events/FutureScape.