TECH SUPPLIER Dec 2020 - Market Forecast - Doc # US47085520

Worldwide and U.S. Employee Experience Software and Services Forecast, 2020–2024

By: Laura Becker


This IDC study provides a sizing of the employee experience software and services markets in 2019 and a 2020–2024 forecast.

"The bottom line is that the road to recovery can be significantly helped with a focus on employee experience. Employees are the internal assets of every organization and must be invested in for longer-term business value by building organizational resilience," says Laura Becker, research manager, Employee Experience at IDC. "The combination of technology with a strong emphasis on services to ensure the proper organizational processes and design to maximize technology product benefits to focus on the workforce will build organizational culture, identify gaps, and create better dialogue and collaboration and action plans to effect better business outcomes."



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