TECH SUPPLIER Mar 2021 - IDC Survey - Doc # US47117421

2021 Worldwide SMB Device, Server, and Communications Services Update

By: Shari LavaResearch Director, SMB

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Abstract

This IDC Survey examines SMB investment in hardware, including purchase intentions for different types of devices (including PCs, tablets, and smartphones), server purchase intentions, and the types of communications services being prioritized for SMBs since the emergence of the COVID-19 pandemic. Views are provided where materially different by size segment, industry, and countries included in the survey population.

According to Shari Lava, research director, Worldwide Small and Medium Business markets, "While we have seen significant shift in spend to the cloud, there are still some key hardware technical priorities for SMBs, particularly around devices used by employees not only in the next normal but also in traditional infrastructure components."


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