TECH SUPPLIER Jun 2021 - IDC Survey - Doc # US47130821

Worldwide Professional Services for Digital Transformation: End-User Spending Survey, 2021

By: Gard LittleVice President, Global Services Markets and Trends

On-line Presentation


This IDC Survey describes the spending intentions of IT and line-of-business buyers that are using external service providers to assist with digital transformation. The worldwide sample size of over 760 respondents included participants from 21 countries across the Americas, Asia/Pacific, and EMEA. In addition, respondents provided insight on which business processes are most selected for transformation and what were the most cited benefits from digital transformation projects. Finally, buyer perceptions of vendor cohorts and insights about the vendor selection process were included, including trends in project sponsorship over the past five years and other roles in purchasing behavior as well.


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