TECH SUPPLIER Aug 2021 - Market Share - Doc # US47133421

Worldwide and U.S. Artificial Intelligence Services Market Shares, 2020: Rising to the Challenge

By: Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services


This IDC study provides a review of the top 10 AI services vendors as ranked by total worldwide and U.S. AI services revenue.

"Most large consulting, systems integration, and IT services firms have invested aggressively in recent years to capture the growth opportunity in AI services," says Jennifer Hamel, research manager, Analytics and Intelligent Automation Services at IDC. "The market remains highly fragmented, but the largest vendors benefited from their ability to leverage their scale to meet increased client demand for AI capabilities, particularly during the COVID-19 pandemic, expanding their market shares in 2020."



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