TECH SUPPLIER Mar 2021 - Market Perspective - Doc # US47190921

Update to Pricing in the Worldwide Services Market, 2021

By: Chad HustonResearch Manager, Worldwide Services

Abstract

This IDC Market Perspective develops a comprehensive framework that explains in detail the terms used in the IT services pricing lexicon.

"The goal of this document is to develop a comprehensive framework that explains in detail the terms used in the IT services pricing lexicon. In addition, a robust data set has been developed, which provides both a demand-side view and a supply-side view of how IT services pricing is changing over time," said Chad Huston, research manager, IDC's Worldwide Services program. "Interest in variable-based pricing continued to trend downward in 2020, continuing the downward trend seen since 2019, after interest peaked in 2018. Because the decrease in interest began in 2019, IDC does not believe the COVID-19 pandemic was the major cause for the decline in interest as the trend started a full year prior."


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