This IDC study provides a detailed description of IDC's services market taxonomy. In 2021, the taxonomy includes individual foundation markets grouped within three primary market segments: project-oriented services, managed services, and support services. At the worldwide level, spending is also segmented across three geographic macroregions: the Americas; Europe, the Middle East, and Africa (EMEA); and Asia/Pacific. These macroregions are further segmented at the regional and local levels. IDC's services market taxonomy is the basis for IDC services research studies, trackers, and forecasters.
"IDC's services taxonomy presents a comprehensive and standardized view of the worldwide services marketplace," said Chad Huston, senior analyst, Global Services Markets and Trends. "It continues to be the premier source for defining and categorizing external IT and business services."
Brazil Business Network Services , China Quarterly IT Services Tracker , Customer Care and CRM , Executive Information , Latin America Semiannual Business ICT Services Tracker , Latin America Semiannual Telecom Services Tracker , Services Contracts Database: Worldwide , Worldwide Semiannual Services Tracker , Worldwide Services
Application development services, Application management, Business analytics services, Business consulting services, Business process outsourcing, Finance and accounting BPO, Hosted application management, Hosting infrastructure services, Human resources outsourcing services, IT consulting services, IT education and training, IT maintenance and support, Independent testing services, Network and desktop outsourcing services, Systems integration services
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