TECH BUYER Oct 2021 - IDC FutureScape - Doc # US47241921

IDC FutureScape: Worldwide National Government 2022 Predictions


Alison Brooks, Ph.D.
Massimiliano Claps
Adelaide O'Brien
Gerald Wang

This IDC study provides 10 predictions for the worldwide national government market.

"CIOs will drive business transformation, empowering digitally resilient, customer-focused organizations. Working in tandem with business leaders and armed with strategic technology road maps, CIOs are taking direct accountability for digital infrastructure resiliency that enables rapid change — table stakes for long-term mission resiliency," says Adelaide O'Brien, research director, IDC Government Insights. "CIOs will lead the replatforming of the organization, enabling a secure, agile, data-driven, and collaborative hybrid workforce and will innovate to create well-orchestrated approaches to customer journeys. These national government predictions are intended to inform CIOs of key initiatives that should be included in agency strategic technology road maps," she adds.



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