TECH BUYER Oct 2021 - IDC FutureScape - Doc # US47241921

IDC FutureScape: Worldwide National Government 2022 Predictions

By:

Alison Brooks, Ph.D.
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,
Massimiliano Claps
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,
Adelaide O'Brien
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Gerald Wang
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Abstract

This IDC study provides 10 predictions for the worldwide national government market.

"CIOs will drive business transformation, empowering digitally resilient, customer-focused organizations. Working in tandem with business leaders and armed with strategic technology road maps, CIOs are taking direct accountability for digital infrastructure resiliency that enables rapid change — table stakes for long-term mission resiliency," says Adelaide O'Brien, research director, IDC Government Insights. "CIOs will lead the replatforming of the organization, enabling a secure, agile, data-driven, and collaborative hybrid workforce and will innovate to create well-orchestrated approaches to customer journeys. These national government predictions are intended to inform CIOs of key initiatives that should be included in agency strategic technology road maps," she adds.


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