Abstract

This IDC Tech Buyer Presentation explores grocery retailers' IT investments to strengthen their digital transformation in 2022 and beyond. Digital transformation includes process improvements in six areas: supply chain, customer experience, store systems and operations, product merchandising and marketing, ecommerce, and employee experience. Retailers recognize that they need to accelerate digital infrastructure investments to build successful strategies and achieve business goals. This IDC Tech Buyer Presentation provides data-driven insights from IDC's 2021 CloudPath Survey and IDC's 2021 Retail Core Processes and Applications Surveys.

According to Leslie Hand, group vice president, IDC's Retail and Financial Insights, "We see grocery retailers globally rapidly accelerating digital modernization to become more resilient, responsive, and profitable for short- and long-term performance."

Coverage