target audience: TECH BUYER Publication date: Oct 2021 - Document type: IDC FutureScape - Doc Document number: # US47249621
IDC FutureScape: Worldwide Retail 2022 Predictions
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Abstract
This IDC study provides IDC's 2022 top 10 predictions for retail.
Leslie Hand, group vice president, IDC Retail Insights, says, "Brand equity, data security, and sustainability credentials have become increasingly important to generate customer loyalty and trust. To be successful, retailers need to embrace digital transformation in everything they do, prioritizing data visibility and data-driven process automation."