TECH BUYER Jan 2021 - IDC Perspective - Doc # US47270619

Future of Work: Strategies for the New Work Experience — Update

By:

Holly Muscolino
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, Laura Becker,
Evan Hardie
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,
Mick Heys
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,
Phil Hochmuth
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,
Shannon Kalvar
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,
Marianne Kolding
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,
Jordan K. Speer
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,
Wayne Kurtzman
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,
Marci Maddox
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,
Sandra Ng
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,
Robert Palmer
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,
Simon Piff
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,
Lisa Rowan
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,
Angela Salmeron
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,
Amy Loomis, Ph.D.
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Abstract

This IDC Perspective reviews the challenges that organizations face as they transition to the new work experience and presents a framework for addressing those challenges. As organizations accelerate and expand digital transformation (DX) initiatives, traditional work models aren't nimble enough and adaptive nor scalable. Human workers are increasingly operating side by side with "digital coworkers," enabling human workers to focus on higher-value activities. The future of work is about the rise of humanism as the new driver of value — with skills such as imagination, creativity, and empathy gaining prominence. This requires entirely new work environments, organizational structures, and metrics for success.

"The future of work isn't really about the future — it is about initiatives that companies need to pursue now," says Holly Muscolino, research VP, Content and Process Strategies and the Future of Work at IDC. "IDC believes that organizations that embrace these technological and organizational changes and cultivate an agile, dynamic worker experience and work environment will gain a competitive edge."


Coverage

Subscriptions Covered

Application Integration and Event-Driven Automation Software , Asia/Pacific Cloud Platforms for New Work Styles , Asia/Pacific Services Opportunities in the Digital Economy: Transformation and Acceleration , Augmented and Virtual Reality , Collaboration, Communities and Conferencing , Employee Experience Management Strategies , Enterprise Content Strategies , Enterprise Mobility: Workspace and Deployment Strategies , Enterprise Mobility: Workspace Platforms and Security , European 3D Printing , European Industrial and Production Print , European Intelligent Process Automation Systems , European Managed Print and Content Services , European Multifunction Peripherals and Business Inkjet , European Printers , European Services Overview , European Skills: Leadership and Capabilities for Digital Transformation , Future of Work - Agenda , Hardcopy Industry Transformation , Industrial and Large Format Printing , IT Education and Skills for Digital Transformation , IT Service Management and Client Virtualization Software , Japan IT Services Opportunities and Contenders (Japanese Version) , Japan IT Services Opportunities and Contenders (Japanese Version with Key English Language Reports) , Japan Office Print and Solutions (Japanese Version) , Japan Office Print and Solutions (Japanese Version with Key English Language Reports) , Japan Services (Japanese Version) , Japan Services (Japanese Version with Key English Language Reports) , Large Format Print , Modern HR Strategies and Opportunities , Nordic Digital Markets: Technology, Transformation and Strategies , Nordic Services Market , Packaging Print , Personal Computers , Personal Computers and Tablets , Production Print , Tablets: Slates and Detachables , Talent Acquisition and Strategy , Worldwide Services


Regions Covered

Worldwide


Topics Covered

Future of work, Talent management, Technology buyer


Content


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