TECH SUPPLIER Sep 2021 - Market Analysis Perspective - Doc # US47394921

Market Analysis Perspective: Worldwide Tier 2 SOC Analytics, 2021 — Where the Puck Is Going

By: Christopher KisselResearch Director, Security & Trust Products, Frank DicksonProgram Vice President, Cybersecurity Products

On-line Presentation


This IDC Market Analysis Perspective (MAP) highlights the 2021 tier 2 SOC analytics market. In 2021, what has to happen in cybersecurity is becoming clearer. Here are the very big trends that are emerging:

  • Remote workers are here to stay, meaning the defendable network cybersecurity surface expands.
  • Zero trust extends to all edges.
  • The pace of digital transformation accelerated out of necessity.
  • The colloquialism "you cannot defend what you cannot see" remains, requiring visibility in public cloud environments and into applications.
  • Detection has to match the speed of the adversary.

The confluence of these trends put greater pressures on tier 1 security operation center (SOC) analysts. The job of the tier 1 SOC analyst is not unlike the job of a frontline foot soldier in that they are the first line of defense and the most under duress.

Think about what we just said — there is an expanding security surface, a move toward zero trust architectures, a digital-first culture, and a dedicated adversary. Even in the best-case scenarios where new software platforms are created that match new use cases, the tier 1 SOC analyst is forever in training and always expected to do more.

Tier 2 SOC analytics is about the improving triad of "people, processes, and technology," required to uplevel tier 1 analysts to do the equivalent of what more experienced analysts can do. The answers required of software are known (more automation, better contextual awareness at the point of indicators of compromise, and more consolidated tooling), but getting there is no easy journey. In part, this IDC MAP describes our status and next steps in the journey.

"In 2021, the world seems to be wholly won by hackers and nation-states," said Chris Kissel, research director, Security and Trust, Tier 2 SOC Analytics, at IDC. "Perhaps this may be perception. But perception or otherwise, we have to augment the skill of every SOC analyst through well-designed software and smarter processes."


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