This IDC Survey Spotlight presents the top enterprise IT and network challenges over the next three years. It contains data from IDC's 2020 Enterprise Communications Survey of 800 United States–based business and IT executives and managers.
"COVID-19 has put network performance as a critical issue as WFH, remote learning, and other business-critical applications demand uninterrupted broadband services with high quality of services. The previous peak has become the new average, and the surge is starting to threaten the quality and speed of content downloads. Networks must be built to respond to large influxes in demand, which is giving impetus to communications SPs to upgrade their network infrastructure." — Ajeet Das, research director, Telecom Infrastructure at IDC