TECH SUPPLIER Mar 2021 - Market Presentation - Doc # US47540221

IDC Market Glance: Conversational Artificial Intelligence Technologies, 1Q21


David Schubmehl
Hayley Sutherland
On-line Presentation


This IDC Market Glance provides a glance at the current makeup of the conversational artificial intelligence technologies market landscape in 1Q21, illustrates who some of the major vendors and players are, and depicts the segments and structure of the market.


Subscriptions Covered

Conversational Artificial Intelligence

Companies Covered

NVIDIA Corporation, Veritone, Inc.,, inc, Yewno Inc., Nuance Communications, Inc., LiveChat Inc., Alibaba Group Holding Limited, Five9 Inc., Inc., Semantic Web Company GmbH, Luminoso Technologies, Inc., Google LLC, Attivio Inc., Naturaltts, SmartBots, Bitext Innovations, S.L, VocaliD Inc., NVISO SA, AUDITORIA.AI Inc., Narrative Science Inc., Kochar Infotech Ltd., Orbita Inc., Charmtech Industrial Limited, Microsoft Corporation, Marchex Inc., e-bot7 Gmbh,, Cambridge Semantics Inc., Talla Inc., LucidWorks Inc., Moveworks Inc., Inc., Lucy, Persistent Systems, Interactions LLC, GmbH, BMC Software, Inc., Basis Technology Corp., Botpress Inc., eXalt Solutions Inc., Amazon Web Services Inc., RingDNA, Inc., Unbabel Inc., Content Analyst Company, LLC, Coveo Solutions Inc., Helpshift, Inc., SeerNet Technologies LLC, Reinfer Ltd., Octane AI Inc.,, Clinc Inc., Ushur Inc., Linguamatics Ltd., Jio Haptik Technologies Limited, eGain Communications Corp., Dialpad, Inc., LivePerson Inc., SmarTek21 LLC, Expert System S.p.A., SAP SE, Freshworks Inc., Rulai Inc., Advanced Media, Inc., Artificial Solutions International AB, HCL Technologies Limited, Espressive, Inc, Twilio, Inc., Zhima Technology, Lionbridge Technologies, Inc., Sundown AI, Openstream Inc., Cognigy GmbH, GmbH, Avaya Inc., Dassault Systemes SE, Kasisto Inc., CogniCor Technologies S.L., OdinText Inc., Ricoh Company, Ltd., Grakn Labs Ltd., ServiceAide Inc., Digital Reasoning Systems, Inc., Algolia Inc., Sinequa SAS, Suzhou AISpeech Information Technology Co. Ltd., ModernMT S.r.l., IBM, CrowdEmotion Ltd., Smartcat Platform Inc., Micro Focus International plc, Gridspace, Inc., Bitonic Technology Labs, Inc., AppTek, BA Insight LLC, Rasa Corporation, Mindsay SAS, Cogito Corp., SinoVoice, IHS Markit Ltd., Cynny S.p.A., Funnelback Pty Ltd, Unisound, ABBYY Solutions Ltd., GreenShoot Labs Ltd., IPsoft Incorporated, TransPerfect Legal Solutions, FRONTEO Inc., SYSTRAN SA, Linguatec GmbH, Lexalytics, Inc., SDL plc, Readspeaker Holding B.V., Stratifyd, Inc., Automated Insights Inc., Genesys Telecommunications Laboratories, Inc., Oracle Corporation, SAS Institute Inc., SoundHound Inc., Smartlogic Semaphore Ltd., Eudata,, Converseon Inc., Avaamo, Inc., Ometrics LLC, Entropik Technologies Pvt. Ltd., ServiceNow, Inc., Vocal Apps, Diffbot Corp., Inbenta Technologies Inc.,, Inc., Clarabridge Inc., Cisco Systems Inc., Uniphore Technologies Inc., Neurodata Lab LLC, Grazitti Interactive, Palantir Technologies Inc., Kyndi, Inc., Mashwork Inc., OneReach Inc., Meta Platforms Inc., [24] Inc., Primer Technologies, Inc.,, Inc., LSTN Ltd., DRUID S.A., AmplifyReach Solutions Private Limited, Northern Light Group LLC, GoTo, Omilia, Squirro Group, Acapela Group, Blender Foundation, Emotibot Technologies Limited, Mindbreeze Software GmbH, Zoho Corporation Pvt. Ltd., Realeyes OU, Snaps Media Inc., audEERING GmbH, Exceed.AI Ltd., iFLYTEK Co., Ltd., Sightcorp B.V., Invoca Inc., Baidu, Inc., Affectiva Inc., Beyond Verbal, RapidMiner Inc., Elastic NV, NICE Ltd., KITT.AI, Conversica Inc., Kairos AR Inc., Cisco MindMeld LLC, Pandorabots Inc., SearchBlox Software Inc., Intelligent Voice, OpenAI LP, Verint Systems Inc.

Regions Covered


Topics Covered

Cognitive/artificial intelligence

  • 8 slides

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