target audience: TECH BUYER  Publication date: Dec 2021 - Document type: IDC MarketScape - Doc  Document number: # US47541121

IDC MarketScape: U.S. IT Training 2021 Vendor Assessment

By:  Cushing Anderson


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This IDC MarketScape assessment focuses on the market for IT training in the United States. This research includes analysis of the most well-known IT training firms with portfolios that are appropriate to organizations considering "significant transformation initiatives." Therefore, we included organizations with a wide breadth of offering and those with specific technology expertise important to transformation initiatives. This evaluation found that both breadth of training content and relevance to role are almost equal to training quality in importance — suggesting that while some training buyers are seeking training services from fewer providers, in other cases, organizations are seeking technical depth and expertise.

"While training providers are generally perceived as capable, this analysis and the opinion of buyers of training services are clear that several providers provide better, more consistent, and more valuable training services than others." — Cushing Anderson, vice president, IT Education and Certification research


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