target audience: TECH BUYER  Publication date: Mar 2021 - Document type: IDC Perspective - Doc  Document number: # US47571420

Quick Market Insights, 2021: Chapter 3 — The Journey to Future IT


  • Joseph C. Pucciarelli
  • Suya Xiong
  • Serge Findling
  • Martha Rounds


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This IDC Perspective (video) provides IT leadership insights and challenges from IDC's IT Executive Program (IEP) clients and prospects for the period from February 22 to March 22, 2021. Continuing volatile market conditions are requiring an agile, adaptive business approach. Data collected during this period shows that many organizations are making significant investments in digital infrastructure, innovation and intelligence, new digital products and services, and security.

"After a period of working together to address the urgencies of the pandemic, we are seeing data showing some lack of alignment between IT executives and business leaders, all of whom are under enormous pressure to boost revenue as quickly as possible," notes Joe Pucciarelli, group vice president and IT executive advisor at IDC. "IDC's newly published future IT framework is being used by executives to help IT organizations enable the enterprise to fulfill and exceed its promises to customers, partners, and employees."


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