Abstract

This IDC Survey Spotlight examines the chief procurement officer's (CPO's) pain points in 2021. The COVID-19 pandemic has been a disrupter. And not surprisingly the CPO and procurement team have two main goals — cost savings to help with profitability and ensuring the security of supply to make sure the organization is successful delivering goods and services to customers. IDC's Worldwide C-Suite (CXO) Survey conducted in December 2020 uncovered pain points for the chief procurement officer for 2021.


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