Abstract

This IDC Tech Buyer Presentation outlines five key attributes driving successful use of artificial intelligence (AI) services, based on data from IDC's 2021 Artificial Intelligence Services Buyer Perception Survey. This presentation provides insights around key characteristics and capabilities of AI services providers that address critical challenges related to achieving enterprise AI at scale, as well as the key stakeholders involved in sponsoring AI services engagements.

According to Jennifer Hamel, research manager, Analytics and Intelligent Automation Services at IDC, "As organizations look to move from AI experimentation to production at scale, CIOs and other senior leaders can benefit from services partners that show not only what is possible with AI but how to make AI achievable and appropriate for their business needs and desired outcomes, now and in the future."

Coverage