TECH SUPPLIER Sep 2022 - IDC Survey - Doc # US47768822

Worldwide Professional Services for Digital Transformation: End-User Spending Survey, 2022 — Spending Intentions and Customer Perceptions of Service Providers

By:

Erin Hichman
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,
Gard Little
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Abstract

This IDC Survey describes the spending intentions of IT and line-of-business buyers that are using external service providers to assist with digital transformation. The worldwide sample size of 760 respondents included participants from 22 countries across the Americas, Asia/Pacific, and EMEA. In addition, respondents provided insight on which business processes are most selected for transformation and the most cited benefits from digital transformation projects. Finally, buyer perceptions of vendor cohorts and insights about the vendor selection process were included, including trends in project sponsorship over the past seven years and other roles in purchasing behavior.


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