target audience: TECH BUYER Publication date: Oct 2021 - Document type: IDC FutureScape - Doc Document number: # US47777521
IDC FutureScape: Worldwide Hospitality, Dining, and Travel 2022 Predictions
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Abstract
This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2022.
"To withstand and rebound from the impact of the COVID-19 pandemic, hospitality, travel, and dining organizations have reached an inflection point that the grace period for transformation is rapidly waning and it is more important than ever to embrace the tenets of being fully digital enterprises," says Dorothy Creamer, research manager, Hospitality and Travel Digital Transformation Strategies at IDC. "The most resilient organizations are focused on building intelligent systems and cultivating partnerships that will position them as nimble innovators with leading edge digital strategies to ensure business continuity and drive profits while improving customer and employee experiences."