TECH BUYER Dec 2022 - IDC PlanScape - Doc # US47821222
IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently
Abstract
This IDC study examines entitlement management solutions.
"Companies should consider commercial entitlement management solutions to centralize operations, enable business model agility, reduce revenue leakage, and to liberate critical customer insights that result in a clearer picture of customer happiness, risk of churn, and opportunity," says Mark Thomason, research director, Digital Business Models and Monetization program at IDC.
Coverage
Subscriptions Covered
Digital Business Models and Monetization
Regions Covered
Topics Covered
Customer relationship management applications, Digital innovation, Future of digital innovation, Intelligent enterprise, Partner business model, Technology buyer, eCommerce
Content
List of Figures
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.