TECH SUPPLIER Jun 2022 - Market Forecast - Doc # US47937522

U.S. SMB Communications Services Forecast, 2022–2026

By:

Jason Blackwell
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Abstract

This IDC study analyzes and forecasts revenue for the U.S. small and medium-sized business (SMB) communications services market. The study provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, beginning in 2020 and extending through 2026.

"The market environment for U.S. telecom services sold into the small and medium-sized business segment continues to present an attractive opportunity for voice and data communications providers," says Jason Blackwell, research director, SMB Communications Services at IDC. "SMBs are interested in achieving their business goals and invest in technologies to do so. Keeping employees connected to each other and engaged with customers is key to achieving these goals. Communications service providers need to be able to customize solutions and help SMBs through the process to be successful in this market."


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