Abstract

This IDC study discusses how technology-oriented value chains (TOVCs) are on a mission to digitally transform to create integrated products and services in such a way that innovation accelerates and enables additional revenue throughout the product life cycle, without negatively impacting the ability to scale to profitable volumes.

According to Aly Pinder, program director, IDC Manufacturing Insights, "Manufacturers in these value chains have had to make an accelerated pivot in business models, operations, and customer-facing processes to mitigate disruptions. The ability to make sound digitally transformative investments has enabled these manufacturers to be agile at scale and deliver enhanced experiences to customers, ensuring successful execution of a mission, strategic priorities, and programs across a varied set of use cases."


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