TECH SUPPLIER Sep 2021 - Market Forecast - Doc # US47984721

Worldwide Professional Services Automation Applications Forecast, 2021–2025: Digitally Enabling the Services World

By: Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Jordan JewellResearch Director, Digital Commerce and Enterprise Applications, Melinda-Carol BallouResearch Director, Agile ALM, Quality & Portfolio Strategies


This IDC study presents a five-year forecast for the worldwide professional services automation applications market.

"Digital resiliency is a requirement in the digital-first world. Modular, intelligent professional services automation applications are helping organizations leverage the data and gain insights to better maneuver the organization around its services offerings, so it can remain resilient and capitalize on the changed conditions," explains Mickey North Rizza, IDC program vice president, Enterprise Applications and Digital Commerce.



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