TECH BUYER Jun 2021 - Web Conference Proceeding: Tech Buyer - Doc # US47994921

The Digital Front Door

By: Mutaz ShegewiResearch Director, Provider IT Transformation Strategies

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Abstract

This IDC Web Conference examines the digital front door. According to IDC, by 2023, 65% of patients will have accessed care through a digital front door as healthcare providers look for better ways to improve access, engagements, and experiences across all services. However, there is no consensus nor much clarity on what a digital front door entails and how it applies to healthcare, especially providers. Like any new health IT concept or initiative, the digital front door is exciting and meaningful yet vague.

Join Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies, on a journey to understanding the digital front door, the technologies and capabilities that contribute to it, industry examples, best practices, and how all this impacts individual health experiences now and in the future.


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