TECH BUYER Jul 2021 - Tech Buyer Presentation - Doc # US48047321

The New Knowledge Worker Is the Connected Worker

By: Wayne KurtzmanResearch Director, Social and Collaboration

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Abstract

This IDC Tech Buyer Presentation looks at how the connected consumer powered the early adoption of collaborative applications for business, how the emerging best practices are a balance of integrated technologies and a culture of collaboration, and what is next. During the first six months of 2020, the adoption of collaborative applications gained five years' worth of users. IDC's 2019 data shows that many of these applications were already being adopted by frontline workers at a higher rate than traditional workers.


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