TECH SUPPLIER Jul 2021 - Market Note - Doc # US48059921
Future of Connectedness Enablers: Cisco and AT&T Align Dedicated Hosted UC Solution to Benefit All
By: Denise LundResearch Director, WW Telecom and Unified Communications, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Paul HughesResearch Director, Future of Connectedness
This IDC Market Note discusses the recent announcement from Cisco and AT&T wherein Cisco Webex Calling will be AT&T's lead dedicated hosted cloud solution for enterprise customers. Cisco and AT&T are longtime partners for unified communications and collaboration (UC&C) solutions, but this announcement reveals an update to the key UC&C roles and responsibilities of each party, and where and how the solution will be managed and evolve.