TECH SUPPLIER Jul 2021 - IDC Survey Spotlight - Doc # US48069221

Intelligent Document Processing (IDP) Within Document Workflows: Maturity of IDP Adoption

By: Holly MuscolinoResearch Vice President, Content Strategies and the Future of Work

Abstract

This IDC Survey Spotlight looks at the maturity of organizations that are adopting or planning to adopt intelligent document processing (IDP) solutions. The automation and optimization of document workflows lead to increased customer and employee satisfaction, increased productivity, and improved security. IDC's Enterprise Content Strategies research team conducted a web survey in North America to understand adoption of intelligent document processing solutions within document workflows, as well as the primary use cases for those technologies. The survey included 608 decision makers and influencers in line of business and IT who have responsibility for adopting technologies and/or managing service providers related to digitizing document workflows and for intelligent document processing solutions.


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