TECH SUPPLIER Sep 2021 - Market Share - Doc # US48074121

Worldwide Cloud System and Service Management Software Market Shares, 2020: Growth Continues for Top Vendors

By: Jevin JensenResearch Vice President, Infrastructure and Operations

Abstract

This IDC study discusses 2020 vendor market shares and market activity across the worldwide cloud system and service management software market and provides a competitive view of selected products and vendors.

"IDC estimates that vendor revenue in the worldwide cloud system and service management software market, including SaaS and on-premises software, grew a healthy 21.7% in 2020, exceeding $9 billion for the first time," stated Jevin Jensen, IDC's research vice president, Intelligent Cloud Operations Markets and Opportunities. "This exceeded our forecast despite the COVID-19 pandemic's impact on economies around the world. Customers continued to invest in modern solutions for managing their public and private cloud environments."


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