This IDC Survey Spotlight draws data from IDC's Future Enterprise Resiliency and Spending Survey from July 2021 and explores adoption of different employee productivity metrics across three key regional geographies of the United States, EMEA, and Asia/Pacific. Over the course of 2020 and 2021, assumptions about worker productivity and how it should be measured have been shifting. The data demonstrates clear distinctions and affinities between regions and a continued preference for quality score measures as the most universal metric for employee productivity.
"As organizations negotiate the challenges of finding an equilibrium between different hybrid work models in 2021, IDC sees the emergence of more employee-centric and agile modes of measuring productivity for workers," said Amy Loomis, research director, Future of Work at IDC. "New metrics based in agile practices and those based on measuring teaming and skills development are gaining traction as more employers must calibrate for an increasingly distributed hybrid global workforce."