TECH SUPPLIER Jul 2021 - IDC Survey - Doc # US48114821

SMB Communications Services Survey, 2021: Unified Communications

By: Jason BlackwellResearch Director, Consumer Multiplay and SMB Services

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This IDC Survey provides a summary of results from IDC's SMB Communications Services Survey, an online survey of United States–based small and medium-sized businesses (SMBs) fielded in June 2021. This portion of the survey explores key issues related to unified communications services adoption and implementation by businesses with between 1 and 499 employees.


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