TECH BUYER Aug 2021 - IDC PeerScape - Doc # US48132621

IDC PeerScape: Future IT Practices to Transform Business Performance with an AI Business Companion

By: Robert MulthaupAdjunct Research Advisor, Serge FindlingVice President of Research, Digital Transformation, Kevin ProutyGroup Vice President, Energy and Manufacturing Insights

Abstract

This IDC PeerScape relates the story and emerging best practices of two organizations — both of which express the dire need for an "AI companion" to address real business problems. One of the teams discussed in this study has tackled this problem with an innovative and novel approach, using existing technologies, and can now demonstrate excellent results coming from its new AI business companion.

"The sum of business knowledge that can be captured in an organization's AI business companion will continuously grow and expand the 'organizational intelligence' of the enterprise and create a 'digital intelligence advantage' within the industry and markets," says Robert Multhaup, adjunct research advisor, IDC's IT Executive Programs.


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