This IDC study examines the conferencing applications software market for the 2021–2025 period. Conferencing is how people connected and felt connected. It enabled people to "do people things" and feel connected to their teams and their work. We invited people into our homes and changed what it means to meet: it is now a videoconference. The market accelerated quickly and will continue to show growth, although more tapered.
"The future growth for the conferencing applications software market will come from an array of new features and integrations that increase the value of conferencing," according to Wayne Kurtzman, research director, Social, Communities, and Collaboration at IDC. "For conferencing vendors to continue to grow revenue, companies will diversify and include features to make conferencing applications so valuable that they will be needed to be used even when everyone is in the same office.
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